Terms & conditions

Last updated: May 12, 2024

Acceptance of the terms

By using Solo Sultan’s website and services, you agree to be bound by these terms and conditions. If you do not agree to these terms, you should not use our website and services.

Age restriction

Using our website and placing orders on Solo Sultan is only permitted for persons who have reached the age of 18. By using our website, you declare that you are of legal age to enter into contractual obligations. If we suspect that a user is under 18 years of age, we reserve the right to terminate access to our website and cancel orders.

Product information

Solo Sultan strives to provide accurate and up-to-date information about our products. However, we cannot guarantee that all product descriptions, images and specifications are completely error-free. All images on the website are for illustrative purposes and may differ from the actual product. If you have any questions about a product, please contact our customer service before placing an order.

Orders and Payments

By placing an order on Solo Sultan, you enter into a binding contract to purchase the product(s) you have selected at the specified price. Payments can be made via the payment methods offered on our website. All prices include taxes unless otherwise stated.

Shipping and Delivery

Solo Sultan strives to process and ship orders as quickly as possible. The estimated delivery time is stated during the ordering process. However, we are not responsible for delays caused by third party carriers or unforeseen circumstances. Please read our shipping and returns policy for more information about shipping costs, delivery times and returns.

Returns and Exchanges

We accept returns and exchanges for unused and undamaged products within 14 days of receiving your order. Please refer to our Shipping and Returns Policy for detailed instructions on returning or exchanging products.

Privacy Policy

Solo Sultan’s privacy policy describes how we collect, use and protect your personal information. By using our website you agree to our privacy policy.

Intellectual property

All content on Solo Sultan, including but not limited to text, images, logos, trademarks and software, is the property of Solo Sultan and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute or otherwise use any material from our website without our express written permission.

Changes to the General Terms and Conditions

Solo Sultan reserves the right to change these terms and conditions at any time. The amended terms and conditions will take effect from the date of publication on our website. We encourage you to regularly visit this page for updates.